To see our complete cancellation policy, see Microsoft Store Terms of Sale. If you need to change how you're paying for your subscription, see Change the payment method for a Microsoft subscription. Along with a possible family plan for Xbox Game Pass, more transparency will. To fix any issues, go to Payment options on your Microsoft account dashboard. Game Pass Is Canceling Old Subscriptions & Bringing Transparency. If it does, we'll let you know when you arrive at Services & subscriptions. If you see Turn on recurring billing instead of Manage, your subscription will expire at the date shown for your subscription and you don't need to do anything else.Ĭheck if a payment method needs to be updated. 1.After your Xbox has switched on and youve signed into your account, press the glowing Xbox button at the centre of your controller to open up the dashboard. Make sure you're signed in with the same Microsoft account you used to purchase your subscription. If you don't see Manage on your Services & subscriptions page, and can't cancel or turn off recurring billing, try the following: Troubleshoot issues if you can't cancel your subscription Tip: If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit Small business help & learning.
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